Question 1

Are your products handmade?

Accepted Answer

Yes. Every item is handmade in small batches, so slight variation is normal and expected.

Question 2

How long does delivery take?

Accepted Answer

Standard delivery is usually 4-7 working days after dispatch. Processing time is usually 2-3 working days.

Question 3

Is Cash on Delivery available?

Accepted Answer

No. We currently support prepaid UPI payments during checkout.

Question 4

Can I cancel or return an order?

Accepted Answer

Once an order is confirmed, it cannot be cancelled. We do not allow returns.

Question 5

Do you ship outside India?

Accepted Answer

At the moment we ship within India only.

Question 6

How can I contact support?

Accepted Answer

Use the WhatsApp button or email us. We usually respond within one business day.

Frequently asked questions

Are your products handmade?